Awarded

Provision of Automated Web Chat Service to Employment and Social Development Canada

Awarded 10 Jun 2022

View live tenders
Awarded10 Jun 2022
Value$1,555,095.83
ProvinceOntario
CategoryIT & Software
Expires in 7mo5y term, 88% elapsed
Awarded 10 June 2022Expires 9 June 2027

Employment and Social Development Canada awarded a contract to Korah Limited for a commercial off-the-shelf Automated Web Chat Service to continue automated client service operations, addressing the quantity and complexity of questions from clients on its service channels, Government of Canada programs, and the Canada.ca website.

The contract, valued at CAD 1,555,095.83, includes one or more amendments.

Similar open tenders12

Government of Canada Social Media Management SaaS — Publishing, Monitoring and AnalyticsIT & Software
30 Oct 2026
Canada School of Public Service — Commercial Off-the-Shelf E-Learning Content Standing Offers Refresh 2025Education & Training
01 Sep 2027
IT Professional Services for Canada Council for the Arts – Enterprise Applications, Cloud, Data and AIIT & Software
23 Nov 2026
System Integrator for HCM Data Integration and Cloud Services — Government of Canada HR-to-Pay TransformationIT & Software
06 Nov 2026
CDIC IT Staff Augmentation and Project Delivery Supply Arrangements – Ottawa (to Dec 31, 2029)IT & Software
05 Nov 2026
Department of National Defense – One Temporary Computer Application Support Resource (NCR)IT & Software
02 Nov 2026
Canada Revenue Agency User Testing Software Platform for Testing CRA Content on Canada.caIT & Software
27 Nov 2026
IT Research and Advisory Services for Immigration, Refugees and Citizenship Canada (IRCC)IT & Software
09 Nov 2026
Enterprise Data Erasure Software for Government of Canada – Shared Services CanadaIT & Software
09 Nov 2026
Operation, Maintenance and Monitoring of Mechanical and Electrical Systems – Canadian Meteorological Centre, DorvalInfrastructure
30 Oct 2026
Digital Procurement Platform and Related Services for Operational Goods — National Contract (Canoe/Sourcewell, Canada)IT & Software
04 Nov 2026
National Procurement of Heavy and Compact Construction Equipment, Attachments and Services for Canadian Public SectorManufacturing & Industrial
03 Nov 2026

Other similar contracts12

Provision of Computer Services and IT Managed Services to Employment and Social Development CanadaIT & SoftwareKorah Limited
$478,306.4
Chatbot Solution Development and Integration for Immigration, Refugees and Citizenship CanadaIT & SoftwareKorah Limited
$1,304,020
Software License and Maintenance for Application Development and Chatbot DevelopmentIT & SoftwareKorah Limited
$10,735
Provision of Computer Services and IT Solutions to Employment and Social Development CanadaIT & SoftwareCarahsoft Technology Corp.
$12,325
Development of Employment Insurance Jurisprudence Search Aid Chatbot for ESDCIT & SoftwareAccenture Inc.
$1,324,848.3
Provision of IT and Telecommunications Consultants for Canada.ca Managed Web ServicesIT & SoftwareAdobe Systems Federal LLC
$1,569,652.5
IT and Telecommunications Consulting for Contact Centre Modernization at ESDCIT & SoftwareTeksystems
$50,685.58
Ad Hoc Contact Centre Services for Automated Call Campaigns by ESDCPublic Services & WelfareGatestone & Co. Inc.
$23,699.89
Contact Centre Modernization IT and Telecommunications Consulting Services for ESDCIT & SoftwareS.I. Systems ULC
$119,717.72
Provision of Computer Services and IT Managed Services to Immigration, Refugees and Citizenship CanadaIT & SoftwareKorah Limited
$418,410.75
Supply of Application Software and Development Tools to Employment and Social Development CanadaIT & SoftwareCarahsoft Technology Corp.
$24,990.77
Provision of Translation Services to Employment and Social Development CanadaConsultancy & LegalCantalk Canada Inc.
$518,166.67

Unlock the full platform.

7 days free, then $59/CAD per month. Cancel anytime.

What you get

Find

Find IT and software tenders in Ontario in one place.

We monitor federal, provincial and municipal portals in near real time and update the feed as tenders are published, so you check one place instead of many.

Search by keyword, or describe your workType a keyword, or switch to AI search and say what your business does.
Narrow it downFilter by category, province and area, or view open tenders on a map.

Alerts

Open tenders like this contract, sent to you.

Tell us what you are looking for and we email you when a matching tender is published.

Set it up your wayUse keywords, a description of your work, a location or a distance from a postal code. Up to 10 alerts.
Instant or dailyGet an email when a match is published, or one summary a day.

Assess

Size up a tender in minutes.

Before you open a single document, get the requirements, a likely value and who you would be up against.

Requirements from the documentsWho can bid, mandatory criteria, how it is scored, insurance and key dates, each with its source.
Value and competitionAn estimated value from similar awarded contracts, and the suppliers most likely to bid.

Market

Follow Korah Limited and get alerts when they win again.

Awarded contracts with the supplier and the value, so you can check prices, spot competitors and find work that is coming back to tender.

Supplier and agency profilesWhat each one has won or awarded, who they work with, and how that is changing.
Contracts ending soonTerms that finish in the next 12 months, which often go back out to tender.

Pipeline

Track your bids from interested to won.

Save a tender in one click and move it through each stage as you work on it.

Work as a teamInvite colleagues so you work from the same list.
Take it with youExport tenders and matches to CSV.

GovMarket AI

Ask a question in plain English.

Find tenders, look up a supplier, or check who won a contract. Just type what you need.

Get started

Get IT and software tenders in Ontario by email.

Find the tender, size it up and track the bid, in one place.

7 days free, then $59/CAD per month

You're In — Free Trial Activated

You now have full access to GovMarket Premium for 7 days. You’ll be charged at the end of the trial unless you cancel.

  • Tell Us What You Do — We'll surface the tenders that are most relevant to your business.