Awarded

Development of Employment Insurance Jurisprudence Search Aid Chatbot for ESDC

Awarded 15 Sep 2025

View live tenders
Awarded15 Sep 2025
Value$1,324,848.30
ProvinceOntario
CategoryIT & Software
Ended 7mo ago7mo term
Awarded 15 Sept 2025Expired 31 Mar 2026

Employment and Social Development Canada awarded a contract to Accenture Inc.

for information technology and telecommunications consulting services to develop the Employment Insurance Jurisprudence Search Aid, an internal chatbot solution.

The project supports the Benefits Delivery Modernization (BDM) Innovation team's objectives to improve program integrity, employee experience, and enhance transformation capabilities.

The contract, valued at $1,324,848.30, operates on a task authorization basis, meaning the realized amount is contingent on the number of task authorizations issued and may be less than the published amount depending on operational requirements.

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