Benchmarking Services for CAF Pension Administration by ADGA Group Consulting
Awarded 07 Aug 2017
About
National Defence awarded a contract to ADGA Group Consulting for benchmarking services to capture performance measures relevant to the pension administration processes of the Canadian Armed Forces Pension Plan (CAFPP), associated systems, and organizational structure.
The contract, valued at $1,113,975.27, was competitively sourced and includes one or more amendments.
The benchmarking aims to support better business decisions for pension administration service improvements, with goals of improved member satisfaction, increased confidence in service delivery, and improved understanding of comparison to industry standards.
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