Employment and Social Development Canada · Awarded contract
Awarded

Oracle Advanced Engineering Support and Liaison Services for ESDC

Awarded 01 Apr 2023

View live tenders
Awarded01 Apr 2023
Value$2,014,443.84
SupplierOracle Canada ULC
AgencyEmployment and Social Development Canada
ProvinceOntario
CategoryIT & Software
Expires in 5mo4y term, 89% elapsed
Awarded 1 Apr 2023Expires 31 Mar 2027

About

Employment and Social Development Canada awarded a contract to Oracle Canada ULC for information technology and telecommunications consulting services, specifically an Oracle Task Authorization for advanced engineering support.

The contract covers liaison services with vendor-specific support from Oracle's global support organization, including access to Oracle middleware solutions knowledge, proprietary tools, and processes for problem diagnosis, issue reproduction, resolution, system performance analysis, and internal development and support resources.

The contract value is CAD 2,014,443.84 and includes one or more amendments.

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