Employment and Social Development Canada · Awarded contract
AwardedManagement Consulting Services for Service Transformation Plan and CX Function Enhancement
Awarded 07 Dec 2018
Ended 7y 7mo ago4mo term
Awarded 7 Dec 2018Expired 29 Mar 2019
About
Employment and Social Development Canada awarded a contract to Deloitte Inc.
for management consulting services to develop a Service Transformation Plan aimed at enhancing the customer experience (CX) function.
The contract, valued at CAD 402,412.5, operates on a task authorization basis, meaning the realized amount is contingent on the number of task authorizations issued and may be less than the disclosed value depending on operational requirements.
Similar open tenders12
TenderCloses
System Integrator for HCM Data Integration and Cloud Services — Government of Canada HR-to-Pay TransformationIT & Software
06 Nov 2026
Provincial IT Management Consulting Services — Strategy, Organizational Review & Market ResearchConsultancy & Legal
09 Nov 2026
SAP Level 3 Support, Enhancements and Modernization for ESDC myEMS Financial Management SystemIT & Software
29 Oct 2026
Change Management Consultant (Level 3) for Fisheries and Oceans Canada Digital Transformation – 2‑Year TBIPS ContractConsultancy & Legal
16 Nov 2026
IT Professional Services for Canada Council for the Arts – Enterprise Applications, Cloud, Data and AIIT & Software
23 Nov 2026
Public Safety DSD Digital Talent Services for Application Modernization, Platform Solutions and AutomationIT & Software
24 Nov 2026
City of Regina Inclusive Talent Acquisition Strategy — Consulting Services to Finalize DraftConsultancy & Legal
12 Nov 2026
On-Demand Transit Service Management – City of Edmonton (5-Year Contract from April 24, 2027)Transport & Logistics
03 Nov 2026
Public Safety Canada — IM/IT Research & Advisory Services for Digital ModernizationIT & Software
04 Nov 2026
Project Management Services for Shared Services Canada — Executives, Coordinators, Leaders, Managers (2‑Year Contracts)IT & Software
18 Nov 2026
Technical Advisory Services for Cultural Heritage Science Project – GatineauConsultancy & Legal
10 Nov 2026
Selection of IT Consulting Firms – Information Technology, Business Intelligence & IT Management ServicesIT & Software
05 Nov 2026
Other similar contracts12
Contract and supplierAwarded value
Management Consulting Services for Transformation Support Awarded to Deloitte Inc.Consultancy & LegalDeloitte Inc.
$459,900
Management Consulting Transformation Support Services Awarded to Deloitte Inc. by Employment and Social Development CanadaConsultancy & LegalDeloitte Inc.
$344,925
Management Consulting Services for Transformation Support Awarded to Deloitte Inc.Consultancy & LegalDeloitte Inc.
$454,151.25
Management Consulting Transformation Support Services Awarded to Deloitte Inc. by Employment and Social Development CanadaConsultancy & LegalDeloitte Inc.
$459,900
IT and Telecommunications Consulting Services for Service Transformation Plan – Enhancing the CX FunctionConsultancy & LegalPricewaterhousecoopers LLP
$391,889.98
Management Consulting Transformation Support Services Awarded to Deloitte Inc. by Employment and Social Development CanadaConsultancy & LegalDeloitte Inc.
$195,457.5
Management Consulting Services for Youth Employment Strategy Service Transformation PlanConsultancy & LegalDeloitte Inc.
$618,565.5
Management Consulting Services for Leadership Alignment on Transformation and Integrated Service Management BranchConsultancy & LegalDeloitte Inc.
$25,294.5
Management Consulting Services for Service Transformation Plan by S.I. SystemsConsultancy & LegalS.I. Systems
$36,217.13
Management Consulting Services for Service Transformation Plan by Procom Consultants GroupConsultancy & LegalProcom Consultants Group Ltd.
$120,541.8
Management Consulting Services for Service Transformation Plan by Procom Consultants GroupConsultancy & LegalProcom Consultants Group Ltd.
$249,984.4
Management Consulting Services for Service Transformation Plan by Procom Consultants GroupConsultancy & LegalProcom Consultants Group Ltd.
$126,621.69
Suppliers similar to Deloitte Inc.8
SupplierContracts
Unlock the full platform.
7 days free, then $59/CAD per month. Cancel anytime.
What you get
Find
Find consultancy and legal tenders in Ontario in one place.
We monitor federal, provincial and municipal portals in near real time and update the feed as tenders are published, so you check one place instead of many.
Search by keyword, or describe your workType a keyword, or switch to AI search and say what your business does.
Narrow it downFilter by category, province and area, or view open tenders on a map.
Management Consulting Services for Service Transformation Plan and CX Function Enhancement
Won by Deloitte Inc. · Employment and Social Development Canada
$402Kawarded
Alerts
Open tenders like this contract, sent to you.
Tell us what you are looking for and we email you when a matching tender is published.
Set it up your wayUse keywords, a description of your work, a location or a distance from a postal code. Up to 10 alerts.
Instant or dailyGet an email when a match is published, or one summary a day.
GmailGovMarketto you
7:00 am2 new consultancy and legal tenders
System Integrator for HCM Data Integration and Cloud Services — Government of Canada HR-to-Pay TransformationIT & Software · Closes 6 Nov 2026
Provincial IT Management Consulting Services — Strategy, Organizational Review & Market ResearchConsultancy & Legal · Closes 9 Nov 2026
From your alert: Consultancy & Legal
Assess
Size up a tender in minutes.
Before you open a single document, get the requirements, a likely value and who you would be up against.
Requirements from the documentsWho can bid, mandatory criteria, how it is scored, insurance and key dates, each with its source.
Value and competitionAn estimated value from similar awarded contracts, and the suppliers most likely to bid.
Key requirementsFrom 12 documents
Who can bidRegistered commercial cleaners
Mandatory criteriaPolice checks for staff on site
How it is scoredPrice 40%, experience 35%, method 25%
Insurance$20M public liability
Key datesSite visit 14 Oct, closes 28 Oct
Est. value$1.2M – $1.8M
Most likely bidderFacilities firm
Market
Follow Deloitte Inc. and get alerts when they win again.
Awarded contracts with the supplier and the value, so you can check prices, spot competitors and find work that is coming back to tender.
Supplier and agency profilesWhat each one has won or awarded, who they work with, and how that is changing.
Contracts ending soonTerms that finish in the next 12 months, which often go back out to tender.
E
Top suppliersEastmere Health ServiceAgency · 38 contracts
$30.5Mawarded, 12 months
Halvern Facilities8 contracts$12.4M
Orrin Clinical5 contracts$9.1M
Tessel Cleaning Co11 contracts$6.8M
Wexby Linen14 contracts$2.2M
Pipeline
Track your bids from interested to won.
Save a tender in one click and move it through each stage as you work on it.
Work as a teamInvite colleagues so you work from the same list.
Take it with youExport tenders and matches to CSV.
Interested2
Preparing1
Submitted1
Won1
Grounds maintenance panelSaved to your pipeline
InterestedGovMarket AI
Ask a question in plain English.
Find tenders, look up a supplier, or check who won a contract. Just type what you need.
Which suppliers do similar work to Deloitte Inc.?
Similar suppliers, by contracts won
1Deloitte Touche Tohmatsu (ACT)0 contracts
2Deloitte Consulting Pty Ltd6 contracts
3Deloitte Financial Advisory0 contracts
Ask about tenders, suppliers or agencies
Get started
Get consultancy and legal tenders in Ontario by email.
Find the tender, size it up and track the bid, in one place.
7 days free, then $59/CAD per month
