Awarded

IT and Telecommunications Consulting for ITSM Platform Refactoring Roadmap by IBM Canada

Awarded 17 Nov 2025

View live tenders
Awarded17 Nov 2025
Value$438,813.60
ProvinceOntario
CategoryIT & Software
Expires in 1mo1y term, 92% elapsed
Awarded 17 Nov 2025Expires 29 Nov 2026

Employment and Social Development Canada awarded a contract to IBM Canada Ltd.

for information technology and telecommunications consulting services.

The contract involves reviewing the current Information Technology Service Management (ITSM) platform architecture to develop a refactoring roadmap that will enable a robust Product Management approach, ensuring a modern and adapted ITSM suite aligned with the Enterprise Architecture vision of an evergreening ITSM Product Suite.

The contract value is CAD 438,813.6 and includes one or more amendments.

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