City of Calgary · Alberta Purchasing

Closed

Tender: Calgary Transit Interactive Voice Response (IVR) System for Bus and LRT Customer Information

Released about 1 month ago

Closed02 Oct 2026

Est. valueEstimate$150K to $340K

LocationAlberta

AgencyCity of Calgary

SourceAlberta Purchasing

CategoryIT & Software

Reference26-067

Submissions closedClosed Fri, 2 Oct 2026

About

Calgary Transit is seeking a supplier for Interactive Voice Response (IVR) solutions that provide automated customer information services for bus and Light Rail Transit (LRT) operations. The information gathered through this Request for Information will help the City validate business requirements, understand available technologies, assess integration and implementation considerations, evaluate industry best practices, and develop a future procurement strategy.

Insight

This RFI is relevant to IVR solution vendors and system integrators with experience in transit customer information systems; key considerations include aligning proposed solutions with Calgary Transit's business requirements, technology compatibility and integration needs, and implementation planning to follow industry best practices.

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2 new IT and software tenders

Regional Municipality of Wood Buffalo – Integrated Transit Management Solution (CAD/AVL, Scheduling, Passenger Information, Onboard Camera Systems)Transport & Logistics · Closes 3 Nov 2026

Internet Transit, Wide‑Area Data Connectivity and Voice Carrier Services – SAITTelecommunications · Closes 3 Nov 2026

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